Warranty and Claims

Warranty Warranty Terms

Proof of purchase is required. Consumer rights in compliance with Legislative Decree 24/2002.

Support Direct Assistance

Call +39 0577979484. We will evaluate verification or replacement together.

Returns Warranty Returns

Manufacturing defects: immediate replacement at our expense. Return within 10 days in original packaging. Prior contact is mandatory (via Email/WhatsApp with photos) before shipping.

Warning Non-Defective Products

Improper use or tampering: pickup/shipping costs are charged to the CUSTOMER.

Pickup Pickup Request

Email info@pedalroomitaly.it including: Name, Surname, Address, Mobile number, and availability/time slots.

Complaints Complaints

Send feedback to info@pedalroomitaly.it. Every report is valuable for improving our service.